Frequently Asked Questions
I got told to use an ice water bottle, is this right?
Previously plantar fasciitis was thought to be an inflammatory condition, thus ice was a good idea. Recent research shows that it is a chronic degenerative breakdown thus ice isn’t recommended. Heat and massage are two helpful ways to improve plantar fasciitis. Ice reduces blood flow and causes the muscle to tighten. To heal the damaged tissue the aim is to increase the blood flow through heat and massage - to improve healing relieve stress on the plantar fascia . So the moral of the story is, heat and massage will help. Regular icing isn’t recommended.
I had a steroid (cortisone) injection and it only lasted 2 days, why is this?
Plantar Fasciitis is not an inflammatory condition, it is more due to the breakdown of the fascia itself.
Cortisone injections are used for their action as a strong local anti-inflammatory agent, if the condition does not contain inflammation then we don’t really expect cortisone to work well. Healing of this condition has to involve reducing stress on the plantar fascia, decreasing the pull upon the heal bone and increasing the rate of healing.
I had an x-ray and it showed a heel spur, will this go when my pain improves?
Heel spurs grow due to two main reasons, the pull of the plantar fascia on the heel bone and bone stress due to weight bearing. These combined is enough for a bony spur to form.
Most of the pain that is experienced is actually due to the muscular degeneration (breaking down) as it attaches to the bone not from the spur itself. When your pain improves the spur will remain, but the heel spur is not the cause of your pain so they are generally not a problem.
Does footwear play an important role?
Yes, the more support you have from footwear or orthotics the less work the plantar fascia has to do. The less work it does, the less it pulls, the less pain you experience and the better the rate of healing. Sandals with arch support are a very good option compared to thongs.
I have tried the treatment available at home, it has helped but I still have pain. What else can I do?
Our treatment is designed to address some of the main factors that bring this condition on and reduce the rate of healing. Having a full assessment by a podiatrist, physiotherapist or GP is a very good option if you are still experiencing symptoms.
Other options for treatment includes: shockwave therapy, dry needling, moon boot, PRP injections, laser therapy, radio frequency ablation and steroid (cortisone) injections ( in some cases).
If you continue to experience pain we recommend you see your health care professional.
How often will I need to do the exercises?
We recommend the exercises be done twice daily for 4 weeks. If there is a good improvement in symptoms then continuing the treatment plan is recommended.
Once pain has subsided it is important to improve the strength of the plantar fascia to reduce the likelihood of reoccurrence.
What are the payment options?
Payment can be made via credit card/debit card through our secure online payment & via PAYPAL.
What is your return policy?
We happily accept returns for a full refund minus shipping costs. Unfortunately due to hygiene reasons if items have been used they can not be returned. Return postage will be at buyers expense.
Return mail:
fasciitis.com.au
PO Box 260 Daylesford VIC 3460
Please find the full return policy here.
How long will shipping take?
The products will be posted within 24hrs of placing your order.
Postage will be made through AusPost.
Currently due to high parcel demands items may take a little longer to reach you.